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WINBOX APP

IOS DOWNLOAD

ANDROID DOWNLOAD

3 STEPS

To Start Playing Winbox

Step 1
Register For Free

Step 2
Download APP

Step 3
Enjoy Winbox

ANDROID APK
Download Tutorial

STEP 1 Click on the Android download above, or go to wbox6.cc to download

STEP 2 Select "Android"> click "OK" > and select "Open"

STEP 3 Click "Install" app >> You can log in to the APP

ANDROID DOWNLOAD

iOS APK

Download Tutorial

STEP 1

Click Download iOS Apk

STEP 2

Click Install iOS

STEP 3

1. Setting

2. General

3. VPN and Device Management

4. Trust Winbox APP

IOS DOWNLOAD

The Most Trusted And Popular Online Casino In Malaysia - WINBOX

Discover the future of online gaming with Winbox Malaysia! Sign up today to enjoy the latest casino games, innovative payment options, and exclusive promotions. At Winbox, we ensure secure, fast transactions and offer 24/7 support for all players.

Extensive Selection of Top Online Casino Games

Setting the industry standard, Winbox partners with top live casino providers like Asia Gaming, Evolution, Sexy, and Hot Road. Dive into exciting slot games from leading names such as Lucky365, Pokerwin, Monkey King, Pragmatic Play, Lion King, and 918Kiss, or place your sports bets with trusted platforms SBOBET and Maxbet. Play now and experience legal online gaming with Winbox Malaysia! Join, download the app, and enjoy limitless entertainment for a smooth gaming experience and big wins.

We will help with any technical issues.

Facebook Page to keep up to latest information and updated news.

Winbox | Winbox Download | Android APK | iOS App 2025

Winbox top-leading gaming platform in Malaysia with newest app available for download, compatible with Android APK and iOS App. The latest 3.0 version offers many features designed to level up your gameplay. Need a guide to the download process? The APK files cater to both Android and Apple iOS phones.

Instructions to download

A short and clear guide on how to download Winbox for your Android or Apple device.

Search for 'Winbox download' on Google. Once you've found our official website, Enter to click on the download button for the file.
Completed the download, your device will start the installation automatically.
When asked, allow the app permissions to install, so don't be alarmed when prompts pop up on your screen.
Register or Sign up Winbox official account if you haven’t owned a player account.
Login Winbox casino with your new User ID (UID)

Remember to keep the app updated for the best user experience. So, always check for updates in our official store.

It is as easy as pie, and now that you've got the instructions, what's stopping you? Get step-by-step download links below!

Winbox Android - APK Download Guide

With the basic instructions above, the official Winbox APK download step will be much easier for you.

1. Now you’re on our official website.

2. Find the ‘Download' section.

3. Select the version compatible with your operating system - Android or iOS.

OPERATING SYSTEM	DOWNLOAD LINKS
iOS	Download iOS
Android	Android Download

4. After the download is complete, locate the file on your file system.

5. Start and Trust the Winbox download Android file installation.

6. Follow the on-screen prompts, and in minutes, and Voila! The software will be installed on your device.

The new user interface is intuitive and easy to navigate. For players to experience smooth and hassle-free gambling.

IOS User Guide

For Apple device users, you'll first need to open the Safari browser on your device, keying in the official website in the address window. From there, you'll see an IOS download option. Simply click on it, and the download process will start immediately.

The new WINBOX iOS version is optimized for all Apple devices. The window transitions between functions are smooth, quick, and without any annoying lag.

Praise goes to the enhanced security measures integrated into this version. It's safe, and protects your data effectively.

App Device Compatibility

The device compatibility specifications for the Winbox app download are crucial to you, please be sure your device meets the necessary system requirements.

This software program is designed with a broad range of compatibility in mind. Here are the three main aspects regarding compatibility:

Device Type: WINBOX Official is compatible with most modern devices, including smartphones, tablets, and computers. Whether you're an iOS or Android user, you're covered.
System Version: Different versions of the software program are optimized for different system versions. Make sure to download the right one for your device's operating system.
Software Updates: Regular updates are released to maintain compatibility with newer device models and system updates. It's recommended to keep your device and application up to date.

Click FAQ Guide for all Frequently Asked Questions and Guide on Login and Download.

2025 Winbox Android APK New Update

If you're an Android user, you're in for a treat with the 2025 Winbox download APK improved version too. Android smartphones are optimized for gaming and navigation in this version.

Let's break it down:

Ease of Download: The APK file can be quickly downloaded and installed on your Android device in just a click. You'll find the process to be straightforward, for example, using the QR code for quick access.
Secure Gaming: The APK has advanced security features to protect your account. You'll need a password, ensuring only you can access your account, or a one-time passcode (OTP). Plus, your data is encrypted, meaning it's safe from unauthorized users.
Enhanced Features: In the 2025 APK version, you'll notice performance improvements that will enhance your gaming experience. For instance, you'll enjoy faster loading times and smoother gameplay.

Details of the Upcoming Winbox 3.0 Version

In the latest 3.0 version, you'll find a host of new features that significantly enhance your gaming experience. This update offers improved stability and speed, guaranteeing your games run without interruptions. And it's fully compatible with both Android and Apple devices.

A revamped user interface designed for easier navigation. It's more intuitive than ever, making it clear for you to find your favorite games or new ones. More importantly, WINBOX 3.0 guarantees a secure gaming environment by implementing advanced security measures.

To help you better understand the improvements, here's a table summarizing the key features:

Winbox 2.0

Security: High

Speed: Fast

Stability: Good

Winbox 3.0

Security: Higher

Speed: Faster

Stability: Excellent

How to speed up the withdrawal process?

Withdrawals should be in multiples of RM100 (e.g., 100, 200, 500) to reduce delays and system load. This helps us process your funds faster.
What if my upload or verification fails?

Check the following: Stable internet connection / Correct personal details / Exact amount entered. If problems persist, contact Winbox Live Support for help.
How to complete Winbox second verification?

Simple steps: Top up at least RM100 → Go to “Withdrawal” page → Receive an amount like RM100.06 → Return to verification page and enter the exact amount received → The system will review and approve within 24 hours.
How long does withdrawal take?

Typically withdrawals are completed within 15-30 minutes. During peak times or if data issues arise, it may take up to 1 hour.
Can I withdraw without completing second verification?

No. Second verification is mandatory for withdrawals. Please complete it early to avoid delays.
Why does Winbox require second verification for withdrawal?

To enhance account and fund security, Winbox has implemented a Second Verification process. This prevents unauthorized withdrawals or third-party access, ensuring your money stays safe. It’s an extra step for your protection.
What if I input the wrong amount 3 times during verification?

Please contact Winbox Customer Support to reset the verification lock.
Are VIP rewards the same for every member?

No, rewards are personalized based on your gameplay, deposit frequency, and loyalty tier. Higher-tier VIPs receive more exclusive and higher-value bonuses.
How fast are cash-outs for VIP members?

VIP members enjoy priority withdrawal processing, often completed within minutes, depending on the amount and payment method used.
Will I lose my VIP status?

Yes, inactivity or violation of platform rules may lead to the removal of VIP privileges. It's important to stay active and maintain good standing with Winbox.
Is Winbox VIP membership free?

Yes, membership is free, but access is earned through consistent play and account activity. Once you meet the criteria, Winbox will upgrade your status to VIP automatically.
How to register Winbox?

Quick guide on New user to register Winbox: Sign up account is simple. Register Winbox with your name, email address, phone number, and a password. Remember to put in your referral code for welcome bonus!
How to win real money in Winbox Casino?

There is no how to win with Winbox. You will always have your turn on our high payout odds with reliable gaming software provider like Jili, Playtech, and Spade Gaming. Proven fair gameplay, and you can learn the games to be in your zone. Soon when your skills are up, the reward follows.
How to play Winbox?

If you're an online casino frequent gamblers, it is easy for you to get the mechanics. Open the app or winbox h5 site, and you're good to go. Newbies may check on our Winbox Blog for some pointers on game strategies and ideas. By the time you finish, you don't ask "How to play Winbox?", you own it!
What is Winbox?

Winbox is a Malaysia online casino that offers a sea of games and betting options for players like you. Winbox include slots, live casino games, and sports betting. It is licensed and regulated by the relevant authorities, ensuring a safe and secure gaming environment for players. With welcome bonuses and deposit promotions ongoing.
How to download Winbox Android APK app?

Here's steps to download Winbox Android APK app installation: Click this link to for a direct download: Winbox APK Press on "Download Android"> click "OK" > App verified check "Open" Login with your user or Register with us.
How to install winbox on iphone iOS?

Visit our Winbox Home. Click on iOS download. Click Install. [Setting] - [General] - [Vpn and Device Management] - Choose to Trust [Winbox] App. Follow through and use referral code to register for bonuses. Game on and win MYR!
Can I buy a lottery ticket online?

Lotto(lottery) is one of the greatest opportunities that can make you rich overnight. Although the lottery may not be the best investment and has a certain kind of risk, your winning chance is quite probable. Besides that, the cash prizes that you won is enough to change your life. This is why people are always buying lottery at lottery companies. With the advanced development of technology, you can now enjoy buying lottery online. Some even offer instant-win games with exciting cash prizes! Besides buying lottery online, you can also receive some extra promotions on the online lottery site. If you are a player that wants to earn more, or you wish to buy a 4D lottery from the comforts of your home, then online lottery sites are your best options!
Is it safe to play online lottery in Winbox？

If you have been to an actual lottery company and buy a lottery ticket and lost your lottery receipt, you should know why online lottery became such a trend nowadays. Due to the fact that lotteries are bought online, the receipts will not go missing by any chance. You do not even have to prove if the lottery ticket is yours, you can just simply show the transaction record. You do not have to worry about the risk of unable to find your receipt if you win. In the cyber world, safety and privacy are always being debated. But we can assure you that if you choose a trusted online entertainment platform, the online lottery game you play will be very well-protected. It is relatively important for you to make sure that the online entertainment platform that you are keying your information into is very secured and safe. The question is how do I know if the online entertainment city that I am buying the lottery from is safe? It is very simple, look for the safety icon. Secured websites display a tiny icon that looks like a locked lock. If you do not see the locked lock icon on the online entertainment platform you are playing games on, please press the 'back' button to exit, and find another new online lottery platform.
What are the tips to win an online lottery draw?

We have assembled these 5 strategies for the players to maximize your winning chances! 1. Using a random number generator or have your own favorite number. Some people believe that their lucky number can bring them victory, while, some other people prefer to use the quick random number generator. That function will randomly generate a set of numbers as a suggestion for the players. But, which way is the best? It honestly does not matter. In the end, the players will realize that using their lucky number is not going to make the winning rate higher. Eventually, they will resort to using the random number generator. 2. Buying more than one lottery ticket. The more you buy, the higher the chance you will win. Most people put their money collectively and buy a certain amount of lottery tickets as it is a very cost-effective way. At the same time, this will increase your chance of winning. Of course, when you win, you would have to share the cash prizes with the people that bought with you, this is better than nothing. 3. Finding the right online lottery. Different online lottery has different odds, some are higher than the others. The ones that have much lower odds are not worth your time playing. 4. Second drawing chance. If your numbers do not match the winning numbers, and no one wins the first prize, some online lottery offers a second draw that gives more opportunities to the players. Therefore, keep an eye out for these. 5. Choosing the right combination of numbers. Some players like to use birthdays or special dates as their numbers, which means most of them will probably use numbers between 1 to 31. This means that numbers above 31 are chosen lesser. If you choose these numbers, you might not have to share the cash prize with other players if you win.
What is 4D Lottery？

4D lottery draw can be any four-digit numbers ranging from 0000 to 9999. Through different rules and gameplays, once your selected numbers match with the numbers from 4D results, you win. During each lottery drawing day, 23 groups of numbers will be drawn and they will be segregated into 5 different bonus groups. 3 groups of numbers will be selected as the 1st prize, 2nd prize, and 3rd prize. 10 groups of numbers are chosen as the special prizes and another 10 are picked as consolation prizes. There are two lottery betting methods which are called the big bet and the small bet. Big bet. The minimum amount required to buy the big bet is RM1. If you choose to make a bet, you stand a chance to win if your numbers appear in any of the 5 bonus groups, which are, first prize, second prize, third prize, special prize, and consolation prize. In other words, there is a higher chance you would win if you buy the big bet. Small bet. The minimum amount to bet on the small bet is also RM1. Although the chances of winning the draw are much lower, the cash prize amount is relatively higher. Small bet only has 3 bonus groups, which are the 1st prize, 2nd prize, and 3rd prize.
How can you find the latest 4D results in Malaysia?

4D lotto is drawn every Wednesday, Saturday, and Sunday. Sometimes, Magnum 4D has a special drawing day on Tuesday. You can play the draw as many times as you like in a week. This is also why lottery games like Damacai and Toto 4D are popular in countries like Malaysia and Singapore. So, where can the players check for the latest 4D lotto results? Just by simply browsing the betting websites, players can easily obtain the latest 4D lotto results. Malaysian 4D and Singaporean 4D. Results are released at 7pm, and it is updated every Wednesday, Saturday, and Sunday. Besides that, there are also special draws for the Malaysian lottery. For Singaporean Toto. Results are released at 6.50pm. The drawing day is every Monday and Thursday.
How to get more free chips?

By sharing your own QR Code to your friends, you can get more free chips if your friends starting playing Winbox. Super Player aka Upper Player can get approximately 0.1%~0.3% rebate from their downline players everyday. So what are you waiting for? Share up your code to the public and earn an infinity profits now!
What is Winbox UID?

Winbox UID is like a username to specify each player. In Winbox, each UID is only can be used one time, once created, UID cannot be changed otherwise.
Chat Lobby

Messages/Photos can delivered among players in here just like other social apps.
How if I forgot my UID/login password?

1. At the login phase in the app, click on "help", the choose your corresponding problem -Forget password? -Forget UID? By receiving your One Time Password via phone number or email, you can change or find back what you are looking for.
Chat Lobby

Messages/Photos can delivered among players in here just like other social apps.
What is current bet/previous bet?

Current bet and previous bet is the summarised amount of betting turnover of a game. You find out it at the lobby before you enter the game. The more you bet, the more rebates you get.
What is Winbox chips?

-Chips are the turnover rebate for all players on 5pm daily. -Users can get more free chips by finding more downline players, and get SUPER PLAYER REBATE daily! -Chips can be used for these selected games: Ekor, Lion King, Poker Win, Sexy Gaming, Play8, Horse Racing RCB988 and Lucky365. -1 Chip=1MYR
How to install Winbox app?

1. Visit www.winbox2u.cc to download the app. -For IOS users, please install TestFlight at first, then follow the guide to download the apk. -For Android users, just insteadly click on "Android download" to install the app. 2. Visit the page of www.winboxglobal.com/downloadapp to download the app.
What is Winbox Payment Pin (6 digits)?

-Payment Pin is a 6-digit number set up for secondary confirmation before transfer or withdraw. -Players can change their Payment Pin at ‘Settings’. -Remember not to share your own payment pin to others.
What is current bet/previous bet?

Current bet and previous bet is the summarised amount of betting turnover of a game. You find out it at the lobby before you enter the game. The more you bet, the more rebates you get.
How to get more free chips?

By sharing your own QR Code to your friends, you can get more free chips if your friends starting playing Winbox. Super Player aka Upper Player can get approximately 0.1%~0.3% rebate from their downline players everyday. So what are you waiting for? Share up your code to the public and earn an infinity profits now!
What is the format of UID?

1. UID last three characters cannot be all numbers, and the first character must start with a letter (a-z) and the length required at least 6 and maximum 15 characters. Example of UIDs: abcd12✔ ab123a✔ abc123✖ 123abc✖
What is Winbox QR Code?

Firstly, QR code can be found inside Winbox app at the middle buttom which is a blue iconised button. QR code is utilised for adding friends, for registering a new account, received points from your friends, and also SHARE to public to earn extra incomes!
What is Winbox chips?

-Chips are the turnover rebate for all players on 5pm daily. -Users can get more free chips by finding more downline players, and get SUPER PLAYER REBATE daily! -Chips can be used for these selected games: Ekor, Lion King, Poker Win, Sexy Gaming, Play8, Horse Racing RCB988 and Lucky365. -1 Chip=1MYR
What is the format of UID?

1. UID last three characters cannot be all numbers, and the first character must start with a letter (a-z) and the length required at least 6 and maximum 15 characters. Example of UIDs: abcd12✔ ab123a✔ abc123✖ 123abc✖
How to change my binding phone number?

1. Go to "Me" 2. Select Edit Personal Information. 3. Click on Mobile No. 4. By receiving One Time Password, change your new phone number and click send. 5. Key in the verification code. 6. Done.
What is Winbox QR Code?

Firstly, QR code can be found inside Winbox app at the middle buttom which is a blue iconised button. QR code is utilised for adding friends, for registering a new account, received points from your friends, and also SHARE to public to earn extra incomes!
Is Winbox available for PC version?

Winbox is now only serving phone application version, we will try our best producing pc version in the future.
How to change my binding phone number?

1. Go to "Me" 2. Select Edit Personal Information. 3. Click on Mobile No. 4. By receiving One Time Password, change your new phone number and click send. 5. Key in the verification code. 6. Done.
How to install Winbox app?

1. Visit www.winbox2u.cc to download the app. -For IOS users, please install TestFlight at first, then follow the guide to download the apk. -For Android users, just insteadly click on "Android download" to install the app. 2. Visit the page of www.winboxglobal.com/downloadapp to download the app.
What is Winbox UID?

Winbox UID is like a username to specify each player. In Winbox, each UID is only can be used one time, once created, UID cannot be changed otherwise.
24/7 Customer Service Team

Players can contact our CS anytime in several languages in any sector of questions, for example: Top Up/Withdrawal/Game Complaint and etc
How if I forgot my UID/login password?

1. At the login phase in the app, click on "help", the choose your corresponding problem -Forget password? -Forget UID? By receiving your One Time Password via phone number or email, you can change or find back what you are looking for.
What is Winbox Payment Pin (6 digits)?

-Payment Pin is a 6-digit number set up for secondary confirmation before transfer or withdraw. -Players can change their Payment Pin at ‘Settings’. -Remember not to share your own payment pin to others.
Is Winbox available for PC version?

Winbox is now only serving phone application version, we will try our best producing pc version in the future.
24/7 Customer Service Team

Players can contact our CS anytime in several languages in any sector of questions, for example: Top Up/Withdrawal/Game Complaint and etc
Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
Format of UID/UID格式

UID last three characters cannot be all numbers, and the first character must start with a letter (a-z) and the length required at least 6 and maximum 15 characters. UID的后三个字符不能全部为数字，并且第一个字符必须以字母（a-z）开头，并且长度至少应为6个字符，最多15个字符。
"UID is not available"/"UID不可用""

It means that your UID has contain sensitive words like: winbox, free, register, win...and etc. Besides, you will also receive this notification once your UID did not follow the rules. 这代表您注册的UID包含一些敏感字眼,例如: winbox, free, register, win...等等. 此外如果您注册的UID没有跟着规则,那么您将收到下列通知.
"User already exists"/"用户已存在""

It means the UID you tried to apply has been used by other people, please apply for a unique one. 出现此提示代表您所注册的UID已被其他人使用，请再尝试其他新的UID。
Examples/UID例子

abcedf ✔ ahmad99a ✔ ro88899jak ✔ kkkk15a2✔ kotakinabalu ✔ seng8822seng ✔ ahmadmuthu ✔ 1234567 ✖ 1234567a ✖ ahmad8888 ✖ winbox88a ✖ 111aa222 ✖ ahmad muthu ✖ win88aaa ✖ abcde ✖
Format of UID/UID格式

UID last three characters cannot be all numbers, and the first character must start with a letter (a-z) and the length required at least 6 and maximum 15 characters. UID的后三个字符不能全部为数字，并且第一个字符必须以字母（a-z）开头，并且长度至少应为6个字符，最多15个字符。
Examples/UID例子

abcedf ✔ ahmad99a ✔ ro88899jak ✔ kkkk15a2✔ kotakinabalu ✔ seng8822seng ✔ ahmadmuthu ✔ 1234567 ✖ 1234567a ✖ ahmad8888 ✖ winbox88a ✖ 111aa222 ✖ ahmad muthu ✖ win88aaa ✖ abcde ✖
"User already exists"/"用户已存在""

It means the UID you tried to apply has been used by other people, please apply for a unique one. 出现此提示代表您所注册的UID已被其他人使用，请再尝试其他新的UID。
"UID is not available"/"UID不可用""

It means that your UID has contain sensitive words like: winbox, free, register, win...and etc. Besides, you will also receive this notification once your UID did not follow the rules. 这代表您注册的UID包含一些敏感字眼,例如: winbox, free, register, win...等等. 此外如果您注册的UID没有跟着规则,那么您将收到下列通知.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
Format of Password/密码格式

Password must be at least 6 characters and contain both letters and numbers. 密码必须至少包含6个字符，并且包含字母和数字
Example of Passwords/密码例子

a12345 ✔ 123456 ✖ abcdef ✖
How to change/delete my bank account?

1. Click on "Me". 2. Select "Bank Account". 3. Click on the "Edit Icon" at the upper right. 4. Delete your bank account. Reminder: Players cannot delete the last bank account.
How to bind bank account in Winbox?

1. Click on "Me". 2. Select "Bank Account" 3. Select "Add bank account" 4. Choose the bank you want to bind in. 5. By entering the verification code that sent to your phone, you are all done until now.
How to bind bank account in Winbox?

1. Click on "Me". 2. Select "Bank Account" 3. Select "Add bank account" 4. Choose the bank you want to bind in. 5. By entering the verification code that sent to your phone, you are all done until now.
How to change/delete my bank account?

1. Click on "Me". 2. Select "Bank Account". 3. Click on the "Edit Icon" at the upper right. 4. Delete your bank account. Reminder: Players cannot delete the last bank account.
Why should I bind bank account?

Binding unless a bank account is convinient for you to withdraw the Winbox Points into your own bank account.
Why should I bind bank account?

Binding unless a bank account is convinient for you to withdraw the Winbox Points into your own bank account.
Why can't I enter a game?

Make sure you logged out from other games, there will be a "Playing..." promt display at the module on the game when you are not logged out. 1. Click on the game module and Quit it, then you are able to login the other games.
Why there is a green chip icon on the game logo?

-It means the games are accepted by suing chips, such as: Ekor, Lion King, Poker Win, Sexy Gaming, Play8, Horse Racing RCB988 and Lucky365. -1 Chip=1MYR
Is all the Live Casino Game real?

You'll get the comfort and privacy of playing from your own home combined with the heart pumping experience of a casino floor. There is a reason these games are called LIVE. Everything happens in real-time, a real human being is dealing the cards to you, and other people get to participate at the same time as well.
Why I can't login into Lion King app?

Most of the players had fedback they con't login Lion King app by inserting their UID and password. No you don't have to... Just enter Lion King via Winbox Game Lobby.
What can I do if the game is under maintainance?

You cannot play once the game is under maintainance. If you are locked inside the game, you can seek for help from our customer service team and they will help logging you out manually.
What can I do if the game is under maintainance?

You cannot play once the game is under maintainance. If you are locked inside the game, you can seek for help from our customer service team and they will help logging you out manually.
Why I can't login into Lion King app?

Most of the players had fedback they con't login Lion King app by inserting their UID and password. No you don't have to... Just enter Lion King via Winbox Game Lobby.
Why can't I enter a game?

Make sure you logged out from other games, there will be a "Playing..." promt display at the module on the game when you are not logged out. 1. Click on the game module and Quit it, then you are able to login the other games.
Why there is a green chip icon on the game logo?

-It means the games are accepted by suing chips, such as: Ekor, Lion King, Poker Win, Sexy Gaming, Play8, Horse Racing RCB988 and Lucky365. -1 Chip=1MYR
Is all the Live Casino Game real?

You'll get the comfort and privacy of playing from your own home combined with the heart pumping experience of a casino floor. There is a reason these games are called LIVE. Everything happens in real-time, a real human being is dealing the cards to you, and other people get to participate at the same time as well.
How to Top Up/Withdraw?

1. Instant Top and Bank Transfer. Visit: www.winboxglobal.com/topup 2. Withdrawal Visit: www.winboxglobal.com/w
Why my Top Up cannot be approved?

Top Up will be rejected based on these reasons: 1. Receipt is not clear enough. 2. No time/date/transfer amount/bank account is shown on above. 3. Recepient referrence is not legal. (Such as: buy thing, stocks, sales...which will suspected on criminal action)
Why my withdrawal is rejected?

If your betting turnover is below one time mutlple of your top up amount, then you are not able to withdraw your winnings. Example: Top up RM1000, bet RM100 (turnover =100)
How to Top Up/Withdraw?

1. Instant Top and Bank Transfer. Visit: www.winboxglobal.com/topup 2. Withdrawal Visit: www.winboxglobal.com/w
Why my withdrawal is rejected?

If your betting turnover is below one time mutlple of your top up amount, then you are not able to withdraw your winnings. Example: Top up RM1000, bet RM100 (turnover =100)
Why my Top Up cannot be approved?

Top Up will be rejected based on these reasons: 1. Receipt is not clear enough. 2. No time/date/transfer amount/bank account is shown on above. 3. Recepient referrence is not legal. (Such as: buy thing, stocks, sales...which will suspected on criminal action)
If a customer has 2 UIDs, how many times of first recharge reward does the same bank account get?

Each bank account which bind to a real-name authentication can only get once first recharge reward.
If Player A recharges and transfer the points to Player B to play the game, can Player B make withdraw after wins money?

Yes.
Does shareholders and members also need to do real-name authentication?

Real-name authentication is not mandatory, but without verified, you will not be able to transfer money, receive money, and add friends.
Can I do real-name authentication by using bank account opened under company’s name?

Yes, no problem.
Is reward 100 based on user name or bank account?

The reward 100 is based on the bank account. For example, a user who has 5 bank accounts will get 5 rewards, but must use 5 UIDs for real-name authentication.
What is the minimum top-up amount to get the first recharge reward?

According to the platform, minimum top up amount is RM20.
One UID can be bind to how many real-name authentication?

Each UID can only be bind to one real-name authentication.
Can I get MYR100 rewards for newly registered accounts?

Yes, registration is required through this website.
How many UID can be bind to the same bank account?

The same bank account can be bind with unlimited UID.
In condition without real-name authentication, do I need to have the same name for recharge and withdrawal?

Bank account with any name can be used for recharge without real-name authentication but withdrawal can only be make to the latest bank account which use for recharge.
What is the reason for real-name authentication?

To prevent people with intentions from using the company account to conduct fraudulent activities.
Will I get the first recharge reward when I do the first recharge by using Instant Top Up or ATM Cash Deposit after real-name authentication?

After real-name authentication, only recharge via Bank Transfer can get the first recharge reward.
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In what ways does Live Baccarat differ from traditional Casino Baccarat?

Live baccarat and casino baccarat have similar basic rules, but there are two minor differences. In casinos, changing tables requires physically moving to a new table, whereas in live baccarat, this can be done without leaving your seat. Additionally, in the casino, standing and watching without betting may result in being asked to leave the table, whereas in live baccarat, not betting for two hands will result in being kicked out and losing the ability to observe the game.
How many categories of games has HotRoad created in total?

Currently, HotRoad focuses solely on baccarat and does not offer a variety of gambling games like other games providers.
Are HotRoad games’ fair?

The automatic mechanism used by HotRoad guarantees fairness and honesty, doing away with the necessity for human dealers in the process.

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